On behalf of the ACCU, Inc. family, we are reaching out to let you know that we have been actively monitoring the evolving situation with the coronavirus (COVID-19) and the potential impact to our customers, employees, partners and communities.
We are prepared to provide you with the same great services that you’ve come to expect from ACCU, Inc. Our cloud-based technology allows us to provide you the same service in the face of the changing landscape and expert guidance in response to COVID-19. During this unprecedented time, we want to remind you to take advantage of the online services available through our owner’s portal at portal.accuinc.com. ACCU, Inc. also utilizes RingCentral and Zoom to be able to have face to face meetings with community members, Board members, and host meetings. ACCU, Inc. has invested heavily in our technology giving us an advantage during this time where we need to strategically staff members in different locations to spread risk and continue to provide service to our clients.
Paying your assessments through the portal is the fastest and most secure way to send payments. We offer convenient payment methods including all major credit cards, checking accounts or savings accounts. If you haven’t enrolled in online access, it only takes a few minutes. Enroll now
CONTACTING ACCU, Inc.
For the health, safety and well-being of our employees and customers, we will operate business through phone, video conferencing or email correspondence wherever possible. As a policy, our offices will not be receiving customers during the month of March. However, should you find yourself in need of any assistance that requires an in person visit, please make an appointment in advance. As a reminder we are available Monday through Friday 8:30 a.m. – 5:00 p.m. to assist you.
- Phone: 303-733-1121. Our Community Support Team is available to take your call.
- Visit your owner’s portal to make payments, find valuable resources, and make requests: portal.accuinc.com
- Email: firstname.lastname@example.org
- Office Visits: By appointment only.
We will continue to monitor this evolving situation and are here to assist our customers as needed. We remain grateful for your support and thank you for trusting ACCU, Inc. with your community.